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Managing Your Group Membership

How do I designate Key Contacts?

Group membership administrators are called "Key Contacts." Key Contacts can also designate others within the group to be Key Contacts.

  1. Click here to go to your member profile.
  2. Click on the My Profile menu tab.
  3. Select Your Organization from the drop-down.
  4. Select the Individual Profiles link from the sub-menu.
  5. Toggle the Key Contact button to On for the individual(s) you wish to be Key Contacts of the group.

How do I view my current group roster and edit, add or remove individuals?

Only Key Contacts of the group can access an organization's membership information.

  1. Click here to go to your member profile.
  2. Click on the My Profile menu tab.
  3. Select Your Organization from the drop-down.
  4. Select the Individual Profiles link from the sub-menu.
From this page, you can view the group's current membership roster. Click on a member's name to edit the profile. Select unlink to remove individuals from the group membership. *Important* For administrative purposes, if you unlink someone from your group, send an email notification to [email protected] with the name(s) of the individual(s).

To add individuals to your group membership, click the "Create Linked Profile" button which is located at the top of the group roster. Newly created members can use the forgot password link to reset their own password and complete the rest of the online member profile. 

Individuals can also be added or removed by sending a request to ICA Headquarters at [email protected]. Please include name, job title, email and phone for new members. Please note, requests to ICA Headquarters may take 3 business days to process.

How do I view invoices?

Only Key Contacts of the group can view invoices.

  1. Click here to go to your member profile.
  2. Click on the My Profile menu tab.
  3. Select Your Organization from the drop-down
  4. Select the Invoices link from the sub-menu.

How to update the group membership account address?

Only Key Contacts of the group can edit the organization's profile.

  1. Click here to go to your member profile.
  2. Click on the My Profile menu tab.
  3. Select Your Organization from the drop-down.

From this page, you can edit organization profile features. Note, membership dues notifications are sent to this address and email only.