Tuesday, August 8, 2023
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Times are listed in Eastern Time.
The two venues for the ICA Workshop (The Foundry and The Bordone) and Dish Food & Events are conveniently located within a one-block radius of each other.
Please arrive between 4:45-5:00 pm ET to pick up your name badge in the lobby of The Foundry.
Location: The Foundry (42-38 9th St, Queens, NY 11101)
4:45 pm - 5:00 pm |
Arrivals & Check-In Arrive at The Foundry and pick up your name badge. |
5:00 pm - 6:00 pm |
Dish Food & Events Welcome, Cocktails & Tour
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6:00 pm - 8:00 pm |
100 Mile Dinner by Dish Food & Events Enjoy a multi-course dinner in The Foundry Courtyard Sponsored by SB Value
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8:00 pm - 8:15 pm |
Departures
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Wednesday, August 9, 2023 |
Location: The Bordone (43-10 9th St, Queens, NY 11101)
7:45 am - 8:00 am |
Early Arrivals |
8:00 am - 8:30 am |
Welcome Breakfast Sponsored by SB Value |
8:30 am - 8:35 am |
ICA President's Welcome & Announcements Steve Sanchez, President, The JDK Group |
8:35 am - 9:05 am |
Dish Food & Events - Overview of Dish Operations Ryan Corvaia, Founder & Owner, Dish Food & Events Betty Kalin, Vice President, Dish Food & Events
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9:05 am - 9:35 am |
Dish Food & Events - Hiring, Training and Retaining an Off Premise Event Team Clark Kinkade, Director of Hospitality + Culture, Dish Food & Events Rainey Rowan, Staffing Coordinator, Dish Food & Events |
9:35 am - 10:15 am |
Dish Food & Events - Building Awesome Venue Relationships Moderator: Jennifer Perna, Principal, Fulton Market Consulting Michael Guadagno, Events Director, Dish Food & Events Lindsey Hamma, Events Manager, The Foundry Karen Jiminez, The Prince George Ballroom
Jennifer Perna will moderate a lively discussion about building strong, collaborative venue relationships with Michael Guadagno, Catering Events Director of Dish Food & Events and Lindsey Hamma, Events Manager of The Foundry. Topics will include what are venues looking for in caterers? What is really important to them? What expectations do they have from catering sales teams? What are examples of successes caterers have had building relationships with venues? What are venue pain points and what can we do to work better as business partners?
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10:15 am - 10:30 am |
Coffee Break Sponsored by American Metalcraft and Sterno |
10:30 am - 11:00 am |
Q&A with Ryan Corvaia Owner and Founder + Dish Leadership Team
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11:00 am - 12:00 pm |
Sales Initiatives, Company Growth & What an Owner Really Wants Jennifer Perna, Principal, Fulton Market Consulting Ryan Corvaia, Dish Food & Events
Jennifer Perna will moderate a heart-to-heart leadership conversation with Ryan Corvaia regarding the journey of a catering business owner. They will discuss the Ryan’s perspective on all things sales including pushing the team to go out and sell, having realistic expectations for individual and team growth, prioritizing 3-year, 5-year and 10-year plans and recognizing how and when to step away and let the team take the reins.
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12:00 pm - 1:30 pm |
NYC Skyline Workshop Lunch Sponsored by American Metalcraft and Sterno
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1:35 pm - 2:15 pm |
Sponsors 3 Minute Mini Segments
- Jen Seisdedos, American Metalcraft
- Thaddeus Smith, Sterno
- Harry Chapman, Nowsta
- Jamie Pritscher-Tomaino, Nuphoriq
- Francisco Christian, Taylored Hospitality Solution
- Jennifer Perna, Fulton Market Consulting
- Natalia Szurawski, Total Party Planner
- Anja Winikka, Rock Paper Coin
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2:15 pm - 3:00 pm |
Selling Painkillers: How to Identify a Customers Pain Points & Present Solutions Meryl Snow, Co-Founder, Festivities Events
You will not know the customer's pain points if you're not asking the right questions. Every customer has different triggers. Once you discover them, your closing ratio will sky-rocket. Learn how to find the needs, desires, or concerns (real or perceived) and present the solutions, but you need to do so smartly.
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3:00 pm - 3:10 pm |
Short Break |
3:10 pm - 4:00 pm |
Event Planning and Creative Direction Amanda Savory, Amanda Savory Events (ASE)
The luxury event industry presents both challenges and demands. Ensuring a seamless, creative, and unforgettable event requires effective collaboration and communication among all creative partners, especially with the caterer and the event planner. It's time to have an authentic and honest conversation about how planners and caterers can work together to create the ultimate guest experience while enjoying the process of working together. Not all event planners have egos, I promise!
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4:00 pm - 4:05 pm |
Closing Remarks from ICA President and Dish Food & Events Team Steve Sanchez, President, The JDK Group Ryan Corvaia, Founder and Owner, Dish Food & Events |
4:15 pm |
Departures |
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